Here is a step-by-step guide for reporting a bug:
1. Identify the issue
Clearly describe the bug and what is going wrong.
2. Describe the expected behavior
Explain what you expected to happen instead of what actually occurred.
3. Reproduce the bug while recording the screen
include key information such as:
- Restart Dyvixion and turn tutorial mode on.
- Start recording with OBS or something similar. (video in .mp4 format)
- Perform the steps again that lead to the issue to ensure it's a bug.
- Additional: Edit or cut the recording with Shotcut or something similar.
- Upload the video (in .mp4 format) and get the link.
- Paste the link to the form below
4. Provide details
Include key information such as:
- The device specifications where the bug occurred. (CPU / GPU / memory)
- The operating system (including version).
- The software product (Core, view etc.) and version where the bug appears.
5. Assess the priority
Evaluate how serious the bug is. Is it critical and blocking functionality, or a minor issue with no immediate impact?
6. Attach supporting files
If possible, add the Dyvixion project files to help trace the issue in depth.
- Click to go to project files folder
- Make a ZIP file from these: The .dxn file and the folder with the same name.
- Upload the video (in .mp4 format) and the ZIP file
- Get the link and paste it to the respective bug-form field.
7. Submit the report
Submit the bug report.
By following these steps, you ensure your bug report is thorough and easy for the team to understand and resolve.
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